How much are the shipping costs?
The shipping cost vary depending on your cart. You will see the shipping cost and available shipping options during check out.
How many days does the shipping take?
The shipping time is between 6-12 days depending on the location. However, due to holidays or other unforeseen circumstances, the shipping time might be longer.
Do you ship everywhere?
Almost. We are able to ship to all states except for Andaman & Nicobar, Jammu & Kashmir, Assam, Sikkim, Nagaland, Meghalaya, Manipur, Mizoram and Arunachal Pradesh. However, you can get in touch with the customer care and we can try to arrange for a special shipment.
Can I 'return' a delivered product?
No. Due to the nature of our products, they are non-returnable. However, if you have received a damaged or defective product, you can raise a refund request by sending photos of the entire package including the outer box as well as the content writing an email to: firstname.lastname@example.org within 2 days of delivery. Kindly note that we can only replace/refund for the damaged products with photo proofs attached of both the outer package and the contents inside. A full refund will be provided within 30 days of raising the request.
Help! I don’t know how to purchase online.
Feel free to give us a call and we’d be glad to help you +91 93307 42283
Which payment methods are available?
Currently we offer payment via debit or credit card, your bank, UPI or several wallets. COD is available on selected orders below Rs. 1000/- only.
Can I have different billing and shipping addresses?
Yes. During the ordering process, you are asked to fill in the billing address. At the end of this field, you have the option to add a different shipping address.
For bulk orders above 15 kg please get in touch with the customer care: email@example.com or +91 93307 42283